Reference

Privacy Policy for Your Account

Your account data, DANA, OVO, GoPay and QRIS wallet records, cookie choices, and device logs are handled under this Privacy Policy before you enter Baccarat, Aviator, Jungle Delight…

Account data useDANA and OVO recordsGoPay and QRIS logsCookie choicesDevice access checks
neo 77 Privacy Policy for Your Account
CONTACT ROUTES

Contact Us About Privacy

Privacy questions should reach the team that can match your account record, not a general mailbox with no context.

Live chat Use live chat from the lobby footer when you need fast help with cookie prompts, device alerts, or a privacy case tied to your account. We answer daily from 10:00 to 02:00 WIB.
WhatsApp support Message WhatsApp support for account identity checks, wallet record questions, or changes to your contact details. We may ask for the registered phone number and recent payment rail, never your password.
Email privacy desk Send email when you need a written privacy reply about retained records, correction requests, or account closure. Include your username, registered email, and the date of the activity you want checked.
ACCOUNT SAFETY

Six Privacy Controls We Run

We write this policy around the account steps you actually use: registration, login, wallet activity, game entry, and support.

Registration records

When you join, we record your username, contact details, password hash, referral field if used, and account creation time. These records help us secure login access and connect support replies to the right profile.

Payment trail separation

DANA, OVO, GoPay, and QRIS activity is stored as wallet history, not chat content. We use it to match account balance changes, check withdrawal requests, and answer payment questions with a traceable record.

Cookie controls

Cookies keep your session signed in, remember language choices, and reduce repeated security checks on the same device. You can clear browser cookies anytime, but you may need to log in again afterward.

Device management

You can check active device activity from Account, then Security, then Devices. If a phone or browser looks unfamiliar, contact live chat and we will help lock the session while we check the account.

Game activity logs

Entries into Baccarat, Aviator, Bingo, Mobile Legends markets, and Fishing rooms create timestamped account logs. We use them for dispute checks, session accuracy, and security alerts, not for selling your profile.

Retention requests

Some records must stay while wallet checks, account disputes, or legal requirements are active. You can ask us what record type is kept, why it remains, and whether correction or deletion is available.

Privacy Policy Questions You Ask

These answers focus on the privacy steps you are most likely to search before opening or using an account. They cover account records, payment rails, cookies, device logs, correction requests, and how to reach us. If your case involves a specific transaction, include the payment method and date when you contact us.

We collect the details needed to create and secure your account, including username, contact details, login records, wallet activity, and device signals. Payment records may include DANA, OVO, GoPay, or QRIS references.

We keep wallet records so your balance history, withdrawal checks, and support cases can be matched to the correct account. These records are handled separately from live chat text and general site cookies.

Yes. Contact live chat, WhatsApp, or email with your registered phone number or email address. We may ask you to confirm recent account activity before changing contact details or correcting stored records.

Cookies help keep your session active, remember language choice, and support device security. If you clear cookies in your browser, the lobby may ask you to log in again and repeat security checks.

Go to Account, then Security, then Devices to look at recent access. If you see a phone, browser, or location pattern you do not recognise, contact live chat before using the wallet again.

Yes. Baccarat, Aviator, Jungle Delight, Bingo, and Mega Fishing sessions create timestamps and account activity logs. We use these records for dispute handling, session checks, and security alerts tied to your profile.

Use live chat for urgent account access issues, WhatsApp for identity checks, or email for written privacy requests. Support is active daily from 10:00 to 02:00 WIB for Indonesia account cases.